# Privacy Policy for Manjula Sir App

**Effective date: 17 June 2026**

This Privacy Policy explains how Manjula Sir App (“the App”, “we”, “us”, or “our”) collects, uses, stores, protects, and shares information when students and other authorised users use the App.

Manjula Sir App provides access to educational classes, learning videos, Zoom sessions, examinations, results, announcements, and push notifications.

## 1. Information We Collect

Depending on the features used, the App may collect the following information:

### Account and Profile Information

We may collect information required to identify and manage authorised users, including:

* Name
* Email address
* Telephone number
* Student identification or registration number
* Username and authentication information
* Class, course, or batch information

Passwords are handled through secure authentication processes and should not be stored in plain text.

### Educational and Activity Information

We may collect information related to use of the educational services, including:

* Enrolled classes and courses
* Video and lesson access
* Examination participation
* Examination answers and submissions
* Marks, results, and academic progress
* Class attendance or access records
* Interaction with App features

### Device and Technical Information

The App may collect limited technical information necessary to operate, secure, and improve the service, including:

* Device type
* Operating system and application version
* IP address
* Error and diagnostic information
* App interaction and performance information
* Push-notification token

A push-notification token is used to deliver relevant class announcements, reminders, examination updates, and other service-related notifications.

## 2. How We Use Information

We use collected information to:

* Authenticate users and manage accounts
* Provide access to classes, lessons, videos, examinations, and results
* Display content relevant to a student’s class or course
* Deliver important push notifications
* Provide customer and technical support
* Protect accounts and prevent unauthorised access
* Diagnose technical issues and improve App performance
* Maintain educational and administrative records
* Comply with applicable legal and regulatory requirements

We do not sell users’ personal information.

## 3. Push Notifications

The App may request permission to send push notifications.

Notifications may include:

* Class announcements
* Zoom-session reminders
* New educational-content alerts
* Examination reminders
* Result notifications
* Important account or service updates

Users can disable notifications through their Android device settings. Disabling notifications will not prevent users from accessing the App, but they may miss important announcements.

Push notifications may be delivered using services such as Firebase Cloud Messaging and Expo notification infrastructure.

## 4. Sharing of Information

We may share information only when necessary with trusted service providers that support the operation of the App, such as:

* Cloud-hosting and database providers
* Authentication providers
* Push-notification providers
* Error-monitoring and technical-support providers
* Online class or video-conferencing providers

These service providers may process information only to provide their contracted services and are expected to protect it appropriately.

We may also disclose information when required by law, legal process, court order, or a lawful request from a government authority.

## 5. Data Security

We apply reasonable administrative, technical, and organisational safeguards to protect personal information.

These safeguards may include:

* Encryption of data during transmission
* Authentication and access controls
* Restricted administrative access
* Secure server and database configuration
* Monitoring for unauthorised access
* Regular software and security updates

No internet-based service can guarantee absolute security. Users should keep their login credentials confidential and immediately report suspected unauthorised account access.

## 6. Data Retention

We retain personal information only for as long as reasonably necessary to:

* Provide the educational services
* Maintain student and academic records
* Support legitimate administrative requirements
* Resolve disputes
* Prevent fraud or misuse
* Meet legal or regulatory obligations

When information is no longer required, it may be securely deleted or anonymised.

Certain educational, financial, security, or legal records may be retained for a longer period where required by applicable law or legitimate institutional requirements.

## 7. Account and Data Deletion

Users may request deletion of their personal information or account by contacting us through the details below.

Deletion requests should include enough information to verify the account, such as the registered name, email address, telephone number, or student identification number.

After verifying the request, we will delete or anonymise the associated personal information within a reasonable period, except where retention is required for legal, security, fraud-prevention, educational-record, or regulatory purposes.

**Account and data deletion request page:**
[INSERT PUBLIC ACCOUNT-DELETION WEBPAGE URL]

**Deletion request email:**
[INSERT PRIVACY OR SUPPORT EMAIL ADDRESS]

## 8. Students and Minors

The App is intended for authorised students and users connected with the educational services provided through Manjula Sir App.

Where a user is below the age at which they can legally consent to data processing, use of the App should be authorised by a parent, legal guardian, or responsible educational institution where required by applicable law.

We aim to collect only the information reasonably necessary to provide the educational service.

## 9. Third-Party Links and Services

The App may contain links to third-party services, including Zoom meetings, websites, videos, or external educational resources.

These third parties may operate under their own privacy policies. We encourage users to review the privacy practices of third-party services before providing personal information to them.

## 10. User Rights

Subject to applicable law, users may request to:

* Access personal information held about them
* Correct inaccurate information
* Delete personal information
* Delete an account
* Withdraw optional permissions
* Object to or restrict certain processing
* Ask questions about how information is handled

Requests may require identity verification to protect the account and prevent unauthorised disclosure or deletion.

## 11. Changes to This Privacy Policy

We may update this Privacy Policy when the App, legal requirements, or our data-handling practices change.

The updated policy will be published on this page with a revised effective date. Continued use of the App after an update means the user acknowledges the updated policy.

## 12. Contact Us

For privacy questions, data-access requests, correction requests, or deletion requests, contact:

**App:** Manjula Sir App
**Developer/Operator:** [INSERT THE SAME DEVELOPER OR BUSINESS NAME SHOWN ON GOOGLE PLAY]
**Email:** [INSERT PRIVACY OR SUPPORT EMAIL ADDRESS]
**Website:** [INSERT WEBSITE ADDRESS]
**Country:** Sri Lanka